Please contact our Charged Help Representative if you have any further questions. We are dedicated to providing you with an exceedingly pleasurable membership and outstanding customer service. You satisfaction is our top priority and our Charged Help Center prides itself on quick responses and a pleasant experience concerning all membership related questions.
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Billing Support

For membership assistance including billing questions and canceling your membership, please contact our Customer Support team:

[email protected]

To update your method of payment, please find your billing processor below:

*Note: If you do not know which billing processor was used during your transaction, please refer to your membership confirmation email.

Segpay:

Support Link : //cs.segpay.com/

US/Canadian Residents: 1-888-376-0948 or 1-866-450-4000

Direct Dial Number: +1-954-414-1610

Chat Link: segpaychat.com

Email: [email protected]

Epoch:

Support Link: https://epoch.com

Toll Free: 1-(800)-893-8871

Int. Tel: 1-(310)-664-5810

Email: [email protected]

Update your payment method

RocketGate:

Support Link: https://rocketgate.freshdesk.com

Chargebacks and Fraudulent Transactions

In the event of charge back, our processors will comprehensively investigate the transaction. Falsified chargebacks may add you to the blacklist with our processor, which will complicate possibilities of future membership. Please contact our Charged Help Representative if you have any further questions.

CONTACT US

[email protected]

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